The Long Shadow: A Look Back at CSM7

Avatar
I was going to stop playing Eve due to the new POS not being developed, but will stick with it a bit longer and your article here helped me make that decision.
Avatar
Do you guys have, like, jobs, or something?
Avatar
Aleks, this backs up my repeated assertions that CSM7 did a metric fucktonne of work to make EVE better for us all, but IMO you have glossed over the one area where CSM7 failed, which was to communicate all the work you did.
Avatar
Good job man! I imagine presenting to CCP on what direction their product should take was stressful but you guys on CSM 7 did a hell of a job.I'm sure you guys butted heads more often than not, put in hours of work when some of you guys might have RL jobs and shit, and CCP might not have taken all of your suggestions to heart...but sperg filled troll or not, im sure we all appreciate that they are guys to put in the time to make sure we get a quality game for our money. Now we have Retribution and Odyssey to show for it. Is it a coincidence that Retribution got more people online and active while Odyssey looks to be just as good? I think not! Good shit guys, you casted you own shadow for CSM 8 but I'm sure they'll fight their own battles and learn from 'em as well.
Avatar
tl'dr version: Everything Fozzie does is awesome, Fozzie is a recent CCP employee, so CSM7 was a success.
Avatar
WALL OF TEXT!!
Avatar
The problem seems to be the NDA... Aleks mentioned it specifically on page 3 regarding the POS re-boot being canned, and it's probably something you're going to bash your head against as you sit for CSM8.
Avatar
Waste no time: Work+EVE, Work+EVE. I mean, more work... Anything else is overrated, especially Social interactions, unless they're over skype, Jabber, TS3, IRC, so on and so forth.Also: 'We will do POSes'. Soundwave's words still ring in my ears from Fanfest 2012. This is frustration speaking now. One of the many things that made me unsub.
Avatar
I guess in the earlier days the NDA wasn't a problem since CCP weren't really telling the CSM anything anyway so CSMs were free to communicate with the players.CSM8's biggest challenge will be to square that circle and maintain contact in both directions.
Avatar
I call shennanigans. NDAs prevent you from revealing spcific information. They didn't keep CSM 6 from regularly communicating.
Avatar
CCP Needs all the help it can get because I don't think they realise just how bad at the "Game Of Communication Of Changes" they actually are.They like to treat customers as mushrooms, or at least the marketing department does. Sack the marketing department and continue making great features in a great social game. The players will do the rest by getting bloggers to talk about it.Oh and does anyone play Eve because they enjoy the actual game-mechanics? Is mining fun? Are missions/anoms interesting? How about PvP in combat ships? Okay the unique skill system is actually a great idea in principal now that they've removed the learning skills, and I guess some people might get actual physical enjoyment from setting up a well balanced PI network, which is fair enough, but it's all just a means to an end. That of getting back to the company of others in a meta-game experience of your choosing.If CCP and the CSM were the first to bring out the "bad" news in a managed and articulate way, there would be fewer threadnoughts.The next twelve months will be interesting and I look forward to more looking back articles from the previous csm delegates.
Avatar
thanks for the vagabond frill. not even joking.
Avatar
"Then we had a meeting going over what might be coming in the next expansion which was so jarringly out of touch with our expectations that every CSM in attendance was sort of speechless, left asking each other if we all actually heard what we just heard."I would love to know what CCP had planned.
Avatar
smoke some weed and read it all you whiner.
Avatar
That would be interesting to know, yes.
Avatar
I touched on it in some places. Pre-Nov. there was a lot of public inactivity at the top (Seleene, Two Step) and lack of things for the rest of us to really talk about aside from FW/Wardecs (which Hans and I did talk about but mainly to those communities i suppose you could say).During Nov. and onwards we actually were talking a lot, and in a lot of places. The one big thing we wanted to talk about we couldn't till the minutes release but once we could we did. Hans tried to fill in for TwoStep and track our public appearances + CCP facing work but stopped after a few because no one seemed to care and he got sick of people still throwing out the "don't communicate" line at him.We had more townhalls than any CSM, made more podcast and EVE Radio appearances, been as active or more active on Twitter. Seleene put out "old form" minutes in record time with the most transparent minutes we've ever had to follow.There were failures in communication at various points, but I think a blanket "CSM7 failed to communicate" is a cop out which is why I went for a little more depth.
Avatar
"I hate content and want all my information presented in meaningless twitter messages."
Avatar
Wow, yes I'm a chauvinist when my girlfriend would be the first to admit she's demanding, and I think every married guy I've ever known would have a similar opinion of their partners.I think it's clear your issue in the first place is that he's using his wife as an excuse for anything.
Avatar
It's a perfectly reasonable question to ask, and I've been quite comfortable talking about my personal life and how my work intersects. The bottom line is that I was approached along with the other candidates about the opportunity to help with the CPM months after I made my announcement in January, CCP hadn't even announced that they were thinking about starting a CPM in the first place. During the discussion about CPM, CCP Dolan made it clear that what we are now calling "CPM0" is only going to last for a few months, and not an entire year-long term.I spoke with my wife about this, and she was supportive of my continuing my work for an additional few months in order to get the CPM off the ground and running effectively, so that the CPM doesn't have to go through 7 iterations to get to the point where they are an effective stakeholder for the Shanghai studio. My reason for not running or CSM8 stands today, I do not have the time or energy for another year of this, but am happy to help CCP and the other CPM delegates get up and running until we can have a proper election.Snow Axe can claim whatever he wants, but she was with my in Reykjavik last week and attended Fanfest, and anyone that spent time with us and had a chance to meet her can attest that to the fact that I have absolutely nothing to hide where this issue is concerned.
Avatar
"Go fuck yourself!""I would if I could!... BITCH!"http://www.youtube.com/watch?v...
Avatar
So basically you did every positive constructions, and the other CSMs are just air or passers.This kind of ignorance and self-centered attitude really make me doubt your actual ability to handle people's opinions and constructive contributions. So yes it's nice to see you didn't go for csm8
Avatar
Just a plain thank you for the insight and the non paid work you did for EVE, emphasis on non paid that should shut up the complainers. That thank you includes all CSM members who worked to make EVE better.
Avatar
You really think I was inactive pre-Nov? On what basis?
Avatar
I don't think I ever entirely read something CSM 7 wrote because it suffered from terrible writing. This looks consistent with previous works of garbage.
Avatar
Completely agree with this assessment as well. CSM 6 was instrumental, publicly so. CSM 7, imo, was equally instrumental, simply in a different manner.Inferno, Crucible, and Retribution have been quite strong. Odyssey, based on what has been announced thus far, is looking to be just as strong, if not more so.
Avatar
Confirming FF attendance and total devotion on Hans' (and his wife) part.CPM won't be as nearly as demanding as CSM, so it's easy to understand why a passionate gamer can tone down his HUGE workload by stepping down from CSM and working a bit on CPM.Being whiny about a fellow player not being knee-deep into politics, diplomacy with the software house, working his ass off hours on end in skype, chats, f2f, and documents is ultimately lame.
Avatar
Should but won't.
Avatar
Assuming a lot, don't you? There are many ways in which that can be answered without leading to your assumption.
Avatar
5 pages, with few text each->do not read close right away

Looking back on the year, my term's been good, all-in-all. It was pretty much an even split between "peace time" (pre-Nov. 2012) and "war time" (Nov. 2012 onward). The wars we had were a lot quieter than CSM 5+6, fought mostly in Skype, emails, video conferences and some timely publications to the players rather than full on threadnoughts and open letters. I think that was mostly due to a prevailing sense that even if we had to stand firm and get angry about something, CCP leadership would work with us without being prompted by another year full of crisis. 

Most of the time that sense was proved correct, though we came close to the brink on one or two occasions in November and December. A look at CSM postings, Tweets, and the EVE Development Strategy document we released around those times are evidence of that. Some of the story came out in the Winter Minutes where the CSM and CCP were plainly at odds over a number of things, namely Player Owned Structures and the implementation of the stakeholder process. Now that Fanfest is over, with Odyssey and its features announced along with CCP’s publication of a devblog and Dev Q&A elaborating on the CSM’s role in that process, the results of that strategy document, with those tense summit sessions, nearly weekly follow-up meetings, and the hours of preparing stakeholder feedback are finally in full view of the players. 

CSM7 did a lot of cool stuff, including pitching “service contracts” which eventually contributed to CCP’s decision to focus on bounty hunting for Retribution, convincing CCP that the player movement to return the Vagabond frill was not a troll, and many more. We also had our fair share of shortcomings, including being too trusting/passive in our first six months, not sticking to the “Spotlight Feature with Devblog” public communication strategy for Modular POSes, and several other valid angles of criticism you could name. Rather than give a blow-by-blow replay of every little detail, I want to focus this article on my personal reflections of the past year and try to keep to some sort of narrative.

My main goals for the term were to make sure ship rebalancing was accelerated or at least continued, the new War Dec system worked well, to get CCP to finally fix T2 Production (aka Fix Tech, which I really believed in but was a pretty unrealistic goal since every CSM had unsuccessfully advocated for it since back when I was on CSM4), and to convince CCP they should start a meaningful look at 0.0 through either the POS revamp or some other means. There were also some pretty amazing targets of opportunity that I really got excited about homing in on, namely Fixing Tech and giving input into CCP’s core expansion development process.

On ship balancing, I'd say that's an unqualified success. Tiericide was well underway when CSM7 took office and obviously I don’t think we had anything to do with personnel decisions by CCP. But we did consistently sing the praises of the balancing efforts, insist they keep going, and push for more. The balance team was expanded with CCP Fozzie and CCP Rise, Retribution set the record for the number of ships balanced in a release (which will be followed up strongly by Odyssey), and the balance team worked closely with the CSM on proposed changes. The back-and-forth discussions were frequent and sprawling, with Fozzie and Rise in particular being very receptive to both our input and direct player feedback. As an aside, I'm proud to say I was one of the CSM representatives that put forward the logistic frigate idea which, luckily for new players and assault frigate fans, CCP got really excited about.

CEO of Noir., CSM alumni, and LoL noob.